# Shipping Policy
Last updated: 4-2026
Thank you for shopping with Lawnamation.
This Shipping Policy explains how we process, ship, and deliver orders placed through https://www.lawnamation.info/.
Lawnamation is operated by Musson Landscaping LLC and provides robotic lawn mowers, accessories, setup support, and related products throughout Wisconsin, Michigan, Minnesota, and the Upper Midwest.
1. Shipping Carriers
Lawnamation plans to use Spee-Dee Delivery whenever possible.
When Spee-Dee Delivery is not available for a customer’s location, package size, product type, or delivery requirements, we may use another carrier such as UPS or FedEx.
Shipping carrier selection may depend on:
- Delivery address
- Product size and weight
- Product availability
- Carrier service area
- Delivery speed
- Shipping cost
- Product handling requirements
- Whether the order includes robotic mowers, accessories, or larger equipment
2. Order Processing Times
We make every reasonable effort to process orders quickly.
### In-Stock Products
In-stock orders are typically shipped the next business day after the order is received and payment is approved.
Orders placed on weekends or holidays will typically be processed on the next business day.
### Non-Stock or Backordered Products
Products that are not currently in stock will ship the day we receive them into stock, whenever possible.
If a non-stock item is delayed by the manufacturer, distributor, carrier, or supply chain, we will make reasonable efforts to update the customer when information is available.
3. Business Days
For purposes of this Shipping Policy, business days are Monday through Friday, excluding major holidays.
Shipping and delivery times may be affected by weekends, holidays, weather, carrier delays, product availability, and seasonal demand.
4. Shipping Rates
Shipping rates may vary based on:
- Product size
- Product weight
- Delivery location
- Carrier used
- Shipping method
- Number of items ordered
- Whether special handling is required
Shipping costs may be calculated at checkout, included in the product purchase, quoted separately, or confirmed directly by Lawnamation depending on the product and fulfillment method.
Large robotic mowers, accessories, or special-order items may require additional shipping, handling, delivery, or setup coordination.
5. Delivery Times
Delivery times vary by carrier, destination, product type, and availability.
Once an order leaves our facility or supplier location, delivery timing is generally controlled by the shipping carrier.
Estimated delivery dates are estimates only and are not guaranteed unless specifically stated in writing.
Lawnamation is not responsible for delays caused by carriers, weather, incorrect addresses, holidays, supply chain issues, or events outside our control.
6. Local Delivery and Setup
Some products may be eligible for local delivery, professional setup, mapping, installation assistance, or service support.
Local delivery and setup availability may depend on:
- Customer location
- Product purchased
- Service schedule
- Property access
- Weather conditions
- Setup requirements
- Lawnamation service area
If your order includes professional setup, Lawnamation may contact you after purchase to coordinate scheduling and next steps.
Shipping, delivery, and setup are separate services unless clearly stated as included with the product, plan, or written agreement.
7. Shipping to P.O. Boxes
Some products may not be eligible for shipment to P.O. boxes due to product size, weight, carrier rules, or delivery requirements.
Robotic mowers and larger equipment may require a physical street address for delivery.
8. Incorrect or Incomplete Shipping Information
Customers are responsible for providing accurate shipping and contact information at the time of purchase.
Lawnamation is not responsible for delays, failed deliveries, returned shipments, additional shipping charges, or lost orders caused by incorrect or incomplete customer information.
If you notice an error in your shipping address, please contact us as soon as possible.
Email: dalek@mussonlandscaping.com
Phone: 715-204-9784
9. Lost, Delayed, or Damaged Shipments
If your shipment is delayed, lost, damaged, or shows delivery issues, please contact Lawnamation promptly.
We may ask for:
- Customer name
- Order number
- Shipping address
- Tracking number
- Photos of damaged packaging or products
- Description of the issue
For damaged shipments, please keep the original packaging, shipping label, and all included materials until the issue has been reviewed. Carriers may require photos or inspection before a claim can be processed.
Lawnamation will work with the customer, carrier, manufacturer, or distributor as appropriate to review the issue and determine next steps.
10. Product Availability and Partial Shipments
If an order includes multiple items, some items may ship separately depending on availability, warehouse location, carrier requirements, or product type.
If part of an order is delayed, Lawnamation may ship available items first and send remaining items when they become available.
11. Manufacturer or Distributor Shipping
Some products may ship directly from a manufacturer, distributor, or fulfillment partner.
When this occurs, shipping times, tracking information, packaging, and carrier selection may vary.
Lawnamation will make reasonable efforts to provide tracking or delivery updates when available.
12. Tracking Information
When tracking information is available, it may be provided by email, order notification, carrier notification, or direct communication from Lawnamation.
Tracking updates may take time to appear after a label is created.
13. Weather and Seasonal Delays
Because Lawnamation serves the Upper Midwest, weather may affect shipping, delivery, setup, and service schedules.
Snow, ice, storms, heavy rain, flooding, road conditions, and seasonal demand may cause delays.
When weather affects delivery or setup, Lawnamation will make reasonable efforts to coordinate with the customer.
14. Contact Us
If you have questions about shipping, delivery, order status, product availability, or setup scheduling, please contact Lawnamation.
Lawnamation
Operated by Musson Landscaping LLC
Website: https://www.lawnamation.info/
Phone: 715-204-9784
Email: dalek@mussonlandscaping.com